Pinterrail - Privacy Policy

Last Update: May 25, 2018

Pinterrail knows that you take your privacy seriously. We do, too. We are committed to be transparent with you about our data practices and to give you ("our "User(s)") control over (personal) information we collect about you ("(personal) data"). In this Privacy Policy, we outline the reasons why we need to process your Personal Data and the manner in which it is processed. Pinterrail recommends that you read this Privacy Policy carefully.

"Pinterrail," the "Company," "we," "us," and "our," respect your privacy and is committed to protecting it through its compliance with its privacy policies. This policy describes:

  • the types of information that Pinterrail may collect from you when you access or use its websites, applications and other online services (collectively, referred as "Services"); and
  • its practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to the information Pinterrail collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.

Please read this policy carefully to understand Pinterrail policies and practices regarding your information and how Pinterrail will treat it. By accessing or using its Services and/or registering for an account with Pinterrail, you agree to this privacy policy and you are consenting to Pinterrail’s collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information Pinterrail requires, Pinterrail may not be able to provide all of its Services to you.

Your data controller is responsible for the collection, use, disclosure, retention, and protection of your personal information in accordance with its privacy standards as well as any applicable national laws. Your data controller may transfer data to other members of Pinterrail as described in this Privacy Policy. Pinterrail may process and retain your personal information on its servers in India where its data centers are located, and/or on the servers of its third parties (in or outside India), having contractual relationships with Pinterrail.

This policy may change from time to time, your continued use of Pinterrail ’s Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Who is Pinterrail?

The party responsible for the processing of your Personal Data is Pinterrail. (owner of Pinterrail and hereafter referred to as "Pinterrail", "we", "us" or "our").

Pinterrail' services include our website (www.pinterrail.com) (the "Site"), our iPhone application and our features (i.e. attributes that Pinterrail makes available, such as the ability for users to share experiences), content (e.g. experiences, reviews, photos that users may provide) (all, collectively, the "Service(s)").

What Data concerning our Users do we collect and process?

Account Information

We receive and process Data that you provide to us when you create an account. When you create an account, and become a User, we collect and process the following information relating to you:

  • your full name;
  • your email address;

And where applicable:

  • Other log-in third party log-in credentials (please see "Data Received From Third Parties" below).

Pinterrail processes these personal data in order to create your account and to allow you to use the Services. The processing of your Personal Data in this context is necessary for the performance of a contract in connection with the use of the Services to which you are a party.

User Data

As you interact with us and use our Services, we may also collect other Data that you directly provide to us as a User. We may collect and process the following Data from our Users regarding the usage of our Services:

  • pictures that you choose to upload to your account;
  • location, person or country searches;
  • likes, comments made by you;
  • who you follow;
  • Experiences and guide lists created by you;

Pinterrail processes these personal data in order to allow you to interact with other Users and in order for the Service to work as optimally as possible. The processing of these personal data is necessary for the purposes of the legitimate interests pursued by Pinterrail , namely to facilitate content creation and communication between users.

Location Data

Some features and functionality in our App require that you provide your location. This section explains when and how we use your location data.

The information we collect in order to determine your location consists of your location and/or IP address whenever you interact with, or use, the Services (e.g. open the App, visit our website, etc.). We use various technologies to determine your location, such as the following:

  • location services from the operating system or browser;
  • sensor data from Users device (e.g. magnetometer or barometer, Bluetooth data, beacon data, Wi-Fi access points, GPS data, and cell tower data);
  • and other Data that may help us to understand the precise location of our Users.

This Data is only processed by Pinterrail if you consent.

Use or Interact With Our App

If you have your location services turned on, whenever you open and use or interact with our App (e.g. create a experience or search a country) on your mobile device, we collect and use your location data from your mobile device (e.g., latitude and longitude) to tailor the Services to your current location (i.e. we will show your current location or a list of nearby locations). We will only process your location data with your permission.

Other than in an anonymized, pseudonymized or aggregated form, your location is never shared with others, except with your consent or as permitted under this Privacy Policy.

If for any reason you ever decide to delete your account, your account and your Personal Data will be deleted from our database.

Automatically Generated Information

For the Services to work properly, Pinterrail requires certain information. For that reason, Pinterrail collects automatically generated information on the use of the Services. For example, we receive Data:

  • relating to your device, such as your hardware model, operating system, unique ID, browser type, language, and wireless network;
  • collected by cookies and other technologies, such as cookie ID, advertising ID or other unique advertising ID, web beacons, local storage and pixels. You can control certain types of cookies through your browser settings or other tools, as stated below.

Pinterrail requires this information in order for the Service to work as optimally as possible (for example, to display content correctly and to keep the Service secure), the processing of these personal data is therefore necessary for the purposes of the legitimate interests pursued by Pinterrail.

Data Received From Third Parties

We may receive Data about you from third parties with services that interact with the Services or that provide services to us, e.g., websites and applications offered by third party developers that integrate with our API or analytics services. This Data may include Data about your activity when using the Services or on unaffiliated websites and apps, or Data received from web browsers or operating systems such as browser types and settings, the operating systems, device models, carriers, location information, IP address. If you created your account using your Facebook account, we may receive certain information from Facebook, such as your first name, last name, gender, birthday, email address and your Facebook ID.

To Operate, Maintain And Improve The Services

We may use your Data to operate and maintain the Services, and to understand you better and tailor the Services to you. If you use the Services when you are not logged into your Pinterrail account, when you subsequently log into your Pinterrail account, we may combine Data collected while you were not logged in with your Pinterrail account.

We may also use your Data for research and development, to improve the Services, or to offer new products, features and tools. The processing of your Data in this context is necessary for the purposes of the legitimate interests pursued by Pinterrail, namely to improve the Services and to offer new products, features and tools.

To Communicate With You

We may use your Data to communicate with you, including by email, text (only if you opt-in), or in our App, about new product offerings, updates to the Services, or anything else we think may be of interest to you. You can opt out of receiving marketing and promotional communications in your app settings. The processing of these personal data is necessary for the purposes of the legitimate interests pursued by Pinterrail, namely direct marketing.

For Protection Of Our Rights

We may use your Data to protect the rights, property or safety of Pinterrail, the Services, our users and employees, or any third party. For example, we may use your Data if we need to enforce or apply our Terms of Service or Policies. The processing of these personal data is necessary for the purposes of the legitimate interests pursued by Pinterrail, namely security.

When Is My Data Shared?

Data That May Be Shared With Other Users

Data Available To People With Access To Your Experience

When you create an experience on Pinterrail, that experience will include data that is created by you and/or collected by Pinterrail ("Experience Data"). Experience Data may include your written texts, your photos or a location (each a "Location), your current location, social interactions (e.g. likes, comments, together "Social Interactions") by yourself and other people regarding your experience and other data about your experience as collected by us or created by you or people with access to your experience.

Publicly Available Data

When you use the Services, certain information is public, such as your name, username, profile photo, hometown, public experiences(including all Experience Data for these experiences), your Social Interaction on public experiences of other Users, your number of followers and the number of people that you follow, and may be searchable by search engines and be shared with or disclosed to third parties, including to our partners and customers.

Data That May Be Shared With Third Party Partners And Service Providers

We may use service providers, vendors and contractors to provide or perform services on our behalf. In these cases, we may need to share your Personal Data with them.

Our service providers, vendors and contractors will be subject to binding contractual obligations to: (i) only process the Personal Data in accordance with our prior written instructions; and not use the Personal Data for their own purposes; and (ii) use appropriate measures to protect the confidentiality and security of the Personal Data; together with any additional requirements under applicable law.

When we partner with a business, we may share Data with them but only in aggregate and anonymous form, such as de-identified data about visits to places (that is, not tied to individual Users). We may also share or disclose aggregated, pseudonymized, and/or anonymous Data to other third parties, including other Pinterrail Users, and developers who use our API or SDK, for analytical or other purposes.

When You Consent

Except as permitted under this Privacy Policy, we will only share your Personal Data with your consent. For example:

  • If you consent or authorize a third party app to access your Pinterrail account, we may share your Data with such third party app.
  • We sometimes enter into relationships with partners to offer contests and promotions through the Services. For example, we may partner with a brand to have a contest to win a prize and if you enter the contest, we may share your email address and/or other necessary Personal Data with such brand, with your consent. In these cases, we will only share Data that is necessary with our partner.

Other times

We may share your Data when we believe in good faith that such release is necessary to comply with law or a legal process, including laws outside your country of residence; to protect our rights, property, or safety of Pinterrail, our employees, the Services and others.

We may share your Data as part or in anticipation of a business sale, merger, consolidation, investment, change in control, transfer of substantial corporate assets, reorganization, liquidation, or similar business transaction or corporate event.

Consequences of disclosing information

Sharing Your Experience Data

People with access to your experience, can see all its Experience Data (as described in more detail above). Individuals reading this information may use it or disclose it to other individuals or entities without our control and without your knowledge. We therefore urge you to think carefully about including any specific information you may deem private in experiences, comments or other content (Locations or otherwise) that you create in the Services.

How does Pinterrail protect your personal information?

Pinterrail will have appropriate technical and organizational measures in place to safeguard your (personal) data against loss or any other form of unlawful processing.

How long does Pinterrail keep your personal information?

Pinterrail will store your personal data as long as necessary to perform the purposes of processing as stated in this statement. This means we store Users personal data at least for the time you make use of our Services. We delete your personal data after you have deleted your account.

What rights do Users have?

Under the European General Data Protection Regulation, Users have a number of rights regarding their personal data and the processing thereof:

  • you have the right to obtain from Pinterrail confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to your personal data and additional information about the processing of your personal data.
  • If you want to make changes to the personal information you have seen you cannot change in your account, you may send Pinterrail another request thereto.
  • You also have the right to obtain form Pinterrail the erasure of your personal data (right to be forgotten).
  • In addition, you may, under certain circumstances, have the right to restriction of the processing of your personal data.
  • you have the right to object to processing of personal data which is based on the legitimate interests of Pinterrail. Pinterrail shall no longer process the personal data unless Pinterrail demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims;
  • where personal data are processed for direct marketing purposes, you always have the right to object to processing of personal data for such marketing. In that case, Pinterrail shall no longer process your personal data for such purposes.
  • You have the right to receive your personal data, which you have provided to Pinterrail, in a structured, commonly used and machine-readable format and have the right to transmit those data to another party when the processing is based on your consent or is necessary for the performance of a contract.
  • where personal data are processed for direct marketing purposes, you always have the right to object to processing of personal data for such marketing. In that case, Pinterrail shall no longer process your personal data for such purposes.

You may send your request to Pinterrail at support@pinterrail.com. Pinterrail shall respond to your request without undue delay and in any event within 30 days of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. Pinterrail shall inform you of any such extension within 30 days of receipt of the request, together with the reasons for the delay.

If Pinterrail does not take action on your request, Pinterrail shall inform you without delay and at the latest within 30 days of receipt of the request of the reasons for not taking action. In that case, you also have the right to lodge a complaint with the supervisory authority and to seek a judicial remedy.

Can I Opt Out?

How to Opt Out of Marketing and Promotional Emails and Text Messages

You can opt out of marketing or promotional messages at any time by adjusting your preferences in the "notification settings" tab in the App. You may also unsubscribe from emails in the footer of any marketing or promotional email. Please note that you cannot opt out of service or legal notices.

Will There Be Changes To This Privacy Policy?

Pinterrail may amend this Privacy Policy from time to time. These changes will be notified through the Services and/or on www.pinterrail.com and in case of a substantial change, by means of an e-mail to the Users.